Tuesday, May 13, 2014
Everybody makes mistakes...everyone has those days
this morning i was presented with an opportunity to help make a bad situation a little better. it was outside of my control to completely fix it, but i could have definitely improved things. instead, i took the path of least resistance and decided to kick said help seeker while they were down. hmmm....as i write those words, it becomes crystal clear that i did not choose wisely. the point is...i could have helped, but i didn't. for whatever reason...inconvenience to me, frustration with the situation, the self-righteous thought that "i didn't create this mess...it's not my problem"....whatever.
the question is not whether or not i should have helped....obviously i should have. my thought today is now that i have messed up...what do i do? as i was driving to work i kept running the situation through my head...what i could have said or done differently. how things would be the next time i saw them. if i accurately detected that note in their voice that they actually wanted to punch me in the face through the phone. it was in that moment moment that i realized that the best thing i could do now, was just to call back and apologize. it went something like this....
"hey...i'm really sorry. i had an opportunity to make things better, and instead i made them worse. i apologize."
and you know what...it was all ok after that.
so, the moral of the story is, if you make a mistake, don't make it worse by hiding from it or justifying your actions. just apologize. sincerely say that you're sorry and put a period on your mistake. don't let it go one for hours or days or weeks. do it now. my two cents. have a great day!